| Section Title | Total | Last 4 Weeks |
| Logging in to GroupWise 7 | 14 | 12 |
| The GroupWise Main Window | 11 | 9 |
| Customizing the toolbars | 17 | 17 |
| The Home View | 22 | 22 |
| The Nav (Navigation) Bar | 12 | 12 |
| QuickViewer | 12 | 12 |
| Resizing the panes | 3 | 3 |
| The Folder list | 7 | 7 |
| Contact Management | 29 | 14 |
| Adding Contacts | 23 | 21 |
| Adding resources | 11 | 11 |
| Creating Organizations | 6 | 6 |
| Creating a group | 16 | 16 |
| Edit an item in the Contacts folder | 5 | 5 |
| Delete an item from the Contacts folder | 5 | 5 |
| The GroupWise Address Book | 10 | 10 |
| Set Options for the Frequent Contacts address book | 8 | 8 |
| Creating a personal address book | 5 | 5 |
| Changing Address Book entries | 8 | 8 |
| Change the name completion order | 9 | 9 |
| Open, close, rename and delete address books | 12 | 12 |
| Using address book columns | 14 | 14 |
| Name display | 6 | 6 |
| Importing and Exporting address books | 10 | 10 |
| Printing from the Address Book | 22 | 22 |
| Sharing an address book with others | 13 | 13 |
| Creating and sending an email message | 8 | 8 |
| Using the Address Book to send mail | 12 | 12 |
| View Send Options | 23 | 23 |
| Attach a file to a message | 4 | 4 |
| Spell checking your message | 9 | 9 |
| Creating a signature | 19 | 19 |
| Composing a message in HTML | 5 | 5 |
| Change font formats | 15 | 15 |
| List Options | 10 | 10 |
| Insert an image | 9 | 9 |
| Modify background options | 5 | 5 |
| Insert a table | 7 | 7 |
| Rows and Columns | 14 | 14 |
| Table backgrounds | 7 | 7 |
| Table Borders | 12 | 12 |
| Delete a table | 4 | 4 |
| Creating and Addressing a routed item | 5 | 5 |
| Require a password for one routed item | 5 | 5 |
| Require a password for all routed items | 8 | 8 |
| Tracking the status of a routed item | 5 | 5 |
| View and edit an attachment in a routed item | 4 | 4 |
| Marking a routed item completed | 4 | 4 |
| Managing your emails | 6 | 6 |
| Reading an item | 5 | 5 |
| Open and save attachments | 9 | 9 |
| Replying to items | 12 | 12 |
| Forwarding an item | 12 | 12 |
| Viewing sent items | 4 | 4 |
| Deleting sent items | 10 | 10 |
| Retract an item | 3 | 3 |
| Resend an item | 5 | 5 |
| Tracking information on an item you sent | 5 | 5 |
| Getting information on items you receive | 5 | 5 |
| Tracking communications with contacts | 5 | 5 |
| My Subject | 6 | 6 |
| Deleting and undeleting items | 11 | 11 |
| Empty the trash manually | 7 | 7 |
| Emptying the Trash Automatically | 8 | 8 |
| Folders | 4 | 4 |
| Creating a folder | 11 | 11 |
| Moving items to a folder | 4 | 4 |
| Linking one item to multiple folders | 10 | 10 |
| Delete and rename folders | 11 | 11 |
| Sorting folders | 7 | 7 |
| Creating a shared folder | 17 | 17 |
| Share a folder that already exists | 10 | 10 |
| Accepting a shared folder | 6 | 6 |
| Display items in a shared folder | 9 | 9 |
| Create a discussion thread or note | 8 | 8 |
| Replying to a discussion thread | 8 | 8 |
| Delete a shared folder | 7 | 7 |
| The GroupWise Calendar | 17 | 17 |
| Calendar views | 15 | 15 |
| Specifying your work hours | 8 | 8 |
| Posting an appointment to yourself | 12 | 12 |
| Scheduling meetings with others | 5 | 5 |
| Scheduling a recurring item using the dates method | 11 | 11 |
| Using busy search to check for free times | 14 | 14 |
| Accept and decline received items | 9 | 9 |
| Editing appointments | 11 | 11 |
| Marking items private | 10 | 10 |
| Create a personal task | 6 | 6 |
| Assign a task to a user | 3 | 3 |
| Mark a task completed | 3 | 3 |
| Delegating an item | 6 | 6 |
| Printing your Calendar | 10 | 10 |
| Creating a Reminder note | 6 | 6 |
| Send a phone message | 6 | 6 |
| Junk Mail Handling | 36 | 36 |
| Block or Junk emails from a sender | 9 | 9 |
| Preventing emails from being blocked | 5 | 5 |
| Categories | 5 | 5 |
| Add a category | 3 | 3 |
| Edit a category | 5 | 5 |
| Rename a category | 5 | 5 |
| Delete a category | 4 | 4 |
| Assign a category to an item | 8 | 8 |
| Set a primary category | 9 | 9 |
| Understanding email rules | 35 | 35 |
| Create an email rule | 15 | 15 |
| The Checklist folder | 3 | 3 |
| Create a new checklist item | 5 | 5 |
| Move an item to the checklist folder | 6 | 6 |
| Mark an item to display in the checklist | 7 | 7 |
| Assign due dates to checklist items | 7 | 7 |
| Marking items as complete | 3 | 3 |
| Creating and using filters | 21 | 21 |
| Finding items | 15 | 15 |
| Establishing access rights | 15 | 15 |
| Establishing a proxy list | 8 | 8 |
| Access another user`s mailbox as proxy | 6 | 6 |
| To create a multi user view list | 5 | 5 |
| Running Notify | 7 | 7 |
| Configuring notify options | 10 | 10 |
| Handling notifications | 6 | 6 |
| Getting notification for other user | 10 | 10 |
| Exit Notify | 4 | 4 |
| Documents | 8 | 8 |
| Specifying your default library | 6 | 6 |
| Adding documents to a library | 12 | 12 |
| Import a document into a library | 12 | 12 |
| Create a document reference | 11 | 11 |
| Sharing documents with other users | 9 | 9 |
| Specifying default sharing rights | 13 | 13 |
| Checking out a document | 10 | 10 |
| Checking in a document | 18 | 18 |
| Viewing a document's history | 5 | 5 |
| Deleting a document reference | 5 | 5 |
| Creating multiple versions of a document | 10 | 10 |
| View documents when your network is unavailable | 7 | 7 |
| Integrating GroupWise with your applications | 11 | 11 |
| GroupWise Modes | 4 | 4 |
| Setting up a caching mailbox | 13 | 13 |
| Checking mailbox storing size | 5 | 5 |
| Limit download options | 8 | 8 |
| Backup and Restore | 13 | 13 |
| Access your Remote mailbox | 6 | 6 |
| Hit the road | 8 | 8 |
| Sending and retrieving items remotely | 12 | 12 |
| GroupWise Password | 10 | 10 |
| Printing items | 8 | 8 |
| Archiving items | 13 | 13 |
| Reading archived items | 8 | 8 |
| Exit GroupWise | 4 | 4 |